Well, this Monday I felt customer incompetence.
She asked what our limit was on how much she could write a check over for. Our limit happens to be $30. So she starts writing the check... for $50 over.
Me: I'm sorry, but you can only write the check for $30 over the purchase.
She: But $88 plus $30 is $138?
Me: Ma'am, $138 would be $50 over the purchase - the register would not allow me to process the check.
She: Oh. In that case, I don't want ANY of this - I'll just go across the street to Acme!
Me: I'm sorry you feel that way. You have a good day!
(Rule #1: Acme has higher prices than us, so she'll be back sooner than you can say Jumpin' Jack Flash.)
I don't quite have Friday on my mind, because last Friday was hell.
For some reason, our store has a stupid policy. While employees have to spend $25 of their paycheck to cash their check at the store, anyone else can cash their paycheck, Social Security check, alimony check, et cetera, without spending anything, if they go to the courtesy desk.
Last Friday was April 1. All the Social Security, welfare, and military paychecks came in today so naturally, everyone came here to cash their check. Soon, Courtesy actually ran out of money and had to tell people such.
So one person came through with about $10 worth of purchases and had a $133 child support check. Now, the only checks not made out to ShopRite we can accept are ShopRite payroll checks. So I call over my manager...
Manager: I'm sorry but we can't accept those checks at the register. You can go over to courtesy and cash it...
Witch: But courtesy said they were out of cash! You HAVE to take my check here. I'll sue your ass!
Manager: Ma'am, that would be a waste of your time and money. Store policy specifically says you can only cash those checks at courtesy.
Man, I love this job. If only it wasn't for the idiot customers!
She asked what our limit was on how much she could write a check over for. Our limit happens to be $30. So she starts writing the check... for $50 over.
Me: I'm sorry, but you can only write the check for $30 over the purchase.
She: But $88 plus $30 is $138?
Me: Ma'am, $138 would be $50 over the purchase - the register would not allow me to process the check.
She: Oh. In that case, I don't want ANY of this - I'll just go across the street to Acme!
Me: I'm sorry you feel that way. You have a good day!
(Rule #1: Acme has higher prices than us, so she'll be back sooner than you can say Jumpin' Jack Flash.)
I don't quite have Friday on my mind, because last Friday was hell.
For some reason, our store has a stupid policy. While employees have to spend $25 of their paycheck to cash their check at the store, anyone else can cash their paycheck, Social Security check, alimony check, et cetera, without spending anything, if they go to the courtesy desk.
Last Friday was April 1. All the Social Security, welfare, and military paychecks came in today so naturally, everyone came here to cash their check. Soon, Courtesy actually ran out of money and had to tell people such.
So one person came through with about $10 worth of purchases and had a $133 child support check. Now, the only checks not made out to ShopRite we can accept are ShopRite payroll checks. So I call over my manager...
Manager: I'm sorry but we can't accept those checks at the register. You can go over to courtesy and cash it...
Witch: But courtesy said they were out of cash! You HAVE to take my check here. I'll sue your ass!
Manager: Ma'am, that would be a waste of your time and money. Store policy specifically says you can only cash those checks at courtesy.
Man, I love this job. If only it wasn't for the idiot customers!